Returns & Exchanges
At Disney Fine Art, we want you to be completely enchanted by your home gallery. If your artwork arrives damaged or does not meet your expectations, we offer a 30-day return policy for most limited editions and original pieces.
Initiate Your Request
Contact our Guest Services team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide photos if the item is damaged.
Prepare the Artwork
Carefully repackage the art in its original professional-grade shipping materials to ensure it remains protected during transit back to our studio.
Affix the Label
Print the provided prepaid shipping label and attach it securely to the outside of the box, ensuring all previous shipping barcodes are covered.
Receive Your Refund
Once our curators inspect the returned piece, we will process your refund to the original payment method or issue a replacement within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing